Question 1

How do I get my payment?

Accepted Answer

Your payment will be made into your bank account (within 2 working days) once we receive the device. Refer to the  trade-in T&Cs .

Question 2

Am I eligible to sell my devices in CompAsia?

Accepted Answer

You are eligible to sell your device, if: You must be the legal owner of the device. Your device must not be tied to any existing contract with Telcos. The phone must not be network and IMEI blocked, reported as stolen or counterfeit. We only accept devices that are unlocked from iCloud and Google accounts.

Question 3

Can I sell a defective device?

Accepted Answer

Yes, we accept defective smartphones. Price quotation would differ depending on the defects of your device.

Question 4

What if I prefer to sell my device face-to-face instead of online?

Accepted Answer

If you prefer to sell your devices in-person, you may walk into our associating retail partners stores and proceed to trade-in there with the assistance of their staff.

Turn your unused

device into cash.

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Competitive Prices

Quotation Within Minutes

Over 1,500 Models Accepted

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3 Steps Is All It Takes To Trade In

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