Frequently asked questions

CompAsia's ReNewNGo program is a flexible and affordable device program for secondhand & As New devices - that allows you to upgrade, downgrade or return your device after 12-monthly payments and own it completely after 36-monthly payments!

Experience ultimate flexibility, zero risk and zero worries with the ReNewNGo Program.

Seamless Upgrades and Flexible Options: Unlock seamless upgrades! After 12 payments, trade in your device for a new one or exit your contract with no extra fees. Just ensure it's undamaged and unmodified.

Peace of Mind: Enjoy extended warranty protection for manufacturer issues, giving you peace of mind throughout your subscription.

Works with any Telco: ReNewNGo works with any telco carrier, giving you the freedom to choose or switch carriers as you like.

Low Monthly Payments: Access the latest devices with budget-friendly monthly instalments, making cutting-edge technology accessible without breaking the bank.

You can apply for ReNewNGo in three easy steps!

1. Select your dream Apple or Samsung device from ourCollection2. Fill up your details on our Application page and proceed with Verification

3. Confirm your delivery details and complete your first payment

A confirmation email with your order details will be sent to your registered email once your application is successful and complete.

To subscribe to the Program, you must:

- be a Malaysian citizen with a valid MyKad

- be aged between twenty-one (21) to sixty-five (65) years old

- have a valid and active banking account with sufficient funds

Apart from fulfilling the above criteria, you must pass a credit check and verification process in order for your application to be successful.

Each MyKad is only eligible for one (1) device under this program.

Yes, the device belongs to you after completing the 36-month tenure! Upon fully paying all Monthly Charges and any other dues by the end of the Term of Usage, you are not required to return the device. Ownership of the device will transfer to you (the customer), and any subsisting agreement or obligations between parties will cease.

You can either pick up from our retail stores or enjoy free delivery throughout West Malaysia all at no extra charge. Delivery to Langkawi, Pangkor, PO Boxes, and certain rural areas currently unavailable.

No. Only the 1st month subscription charges will need to be paid once your application has been approved.

Yes, CompAsia Malaysia offers an easy and flexible option for a variety of Apple devices, including iPhones, MacBooks, and iPads, through the ReNewNGo program. This device plan lets you pay using your debit card and is designed specifically for second-hand Apple devices. With ReNewNGo, you can upgrade, downgrade, or return your device after just 12 monthly payments, or own it completely after 36 monthly payments. It’s the smart and budget-friendly way to enjoy Apple products without upfront costs.

Absolutely! CompAsia Malaysia offers Samsung Galaxy smartphones on a flexible and affordable debit card installment plan through the ReNewNGo subscription program. This plan is available for second-hand Samsung devices, allowing you to upgrade, downgrade, or return your phone after 12 monthly payments, or own it outright after 36 monthly payments. It's a convenient way to enjoy high-quality Samsung devices with more control and less financial pressure.

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You can refer to the full Program terms & conditions here.