Pre-Order Terms & Conditions
By placing a pre-order with CompAsia, you agree to the following terms and conditions:
1. Full Payment Required
Full payment is required upon checkout to secure your pre-order reservation.
2. Estimated Delivery Timeline
The estimated delivery timeline is 15 to 30 working days from the date of order confirmation.
This timeline is an estimate and may vary depending on stock availability, sourcing conditions, quality checks, logistics, and other operational factors.
3. Stock Sourcing & Quality Assessment
Pre-order devices are sourced after order confirmation. All devices are subject to successful stock sourcing and quality assessment before fulfillment.
CompAsia will only fulfill the order if the device meets our quality requirements and is available for sale.
4. Alternative Device or Refund
If CompAsia is unable to fulfill your pre-order, you will be offered one of the following options:
- A full refund; or
- An alternative device of equivalent value, subject to availability and your agreement.
5. Order Cancellation
Customers may request to cancel their pre-order before stock allocation or sourcing has commenced.
Once stock sourcing, allocation, or fulfillment preparation has commenced, cancellation requests may not be accepted.
6. Delivery Timeline May Vary
Any delivery timeline provided is an estimate only. Delays may occur due to stock availability, sourcing lead time, quality checks, courier arrangements, or other circumstances beyond CompAsia’s control.
7. Final Confirmation
CompAsia reserves the right to contact customers if there are any changes to stock availability, delivery timeline, or fulfillment status.
By completing your purchase, you acknowledge and agree to these Pre-Order Terms & Conditions.