Desire to own a second-hand device without the long wait? Now you can easily get your hands on your dream branded devices like Apple and Samsung — quickly, simply, and hassle-free — using just your identification card (IC)! Through ReNewNGo, a flexible and exclusive second-hand device installation program by CompAsia Malaysia, you can now enjoy instant approval.
In this article, we’ll guide you step by step on how to apply and get your device easily. Let’s get started!
ReNewNGo Application Steps
1. Visit the ReNewNGo Website or Physical Store
Start your application either on the ReNewNGo website or by visiting a nearby CompAsia physical store.
2. Choose Your Device, Color & Capacity
Browse the list of available second-hand devices and choose the model, color, and storage capacity that suits your needs.
3. Fill in Your Personal Information
Complete the application form with your personal details, verify your email, and agree to the Terms & Conditions.
4. EKYC & Credit Check
Verify your identity by uploading photos of your IC (front & back) and a selfie. The system will automatically carry out EKYC and a credit check within 30–60 seconds.
- If APPROVED: Proceed to the next step (confirmation & payment)
- If DECLINED: You will receive an email stating that your application was rejected
5. Choose Collection Method & Enter Billing Details
Once approved, select how you want to receive your device and enter your billing information:
- In-store pickup
- Home delivery (for Peninsular Malaysia only)
- If you choose delivery, please provide the delivery address.
6. Select Bank & Make Two Payments
Choose your bank to proceed with payment. Make sure the bank account holder’s name matches the applicant’s name (as shown on the IC).
- RM1 will be charged for direct debit registration (Mandate Authorization)
- First month’s payment (amount depends on the chosen device)
Both payments must be made at the same time (do not close the browser, refresh, or log out). Each transaction will be confirmed via a payment confirmation email.
7. Receive Final Confirmation Email
Once payment is successful, you will receive a final confirmation email as proof of ownership and to proceed to the next step.
Device Collection Steps
1. Receive Your Device
You will receive the device via delivery or in-store pickup at any nearest CompAsia outlet, depending on your chosen method.
2. Complete EKYC Steps via ReNew+ App
- Important to ensure that to bring your identification card (IC) with you.
- If you choose in-store pickup, our staff will assist you in completing the registration via the ReNew+ app.
- If you opt for home delivery, the assigned delivery personnel will assist with registration via the ReNew+ app.
- After the registration is complete and IC details are verified, you’ll be required to sign the Device Ownership Agreement.
- Once everything is completed, a Customer Order Summary will be generated — indicating that your device collection process is complete and the order is successful. Hence, you officially own a second-hand device through ReNewNGo!
Own Your Second-Hand Device Today!
Don’t miss out on the chance to own a second-hand device with ease. Visit ReNewNGo by CompAsia and apply now — instant approval using just your IC!