Want a quality second-hand device but don’t want to wait long to receive it? With the ReNewNGo device plan from CompAsia Malaysia, the buying process is much simpler—expect fast delivery within just a few working days, right to your doorstep. Here’s how we ensure your order is delivered securely, quickly, and hassle-free.
Why Choose CompAsia’s Fast Delivery?
Benefit | Details |
Processing | Orders are processed within 3-5 working days (West Malaysia) and 5-7 working days (Sabah & Sarawak) after payment confirmation. *Selected products such as MacBook, iPad and Samsung Galaxy smartphones are offered on a pre-order basis. |
Shipping | Parcels will be shipped out within 7 working days. *Delivery may take longer during peak seasons & public holidays. |
Delivery | Free delivery across West Malaysia.* A delivery fee of RM10 applies for orders below RM100. **Delivery to Langkawi, Pangkor, PO Boxes & certain rural areas is currently unavailable. |
24/7 Order Tracking | Tracking number will be sent to your email. |
How the Delivery Process Works:
1. Place Your Order
Choose your preferred second-hand device from the ReNewNGo site and complete the payment.
2. Confirmation & Processing (3-5 Working Days*)
Our team performs a final quality check before safely packing your device. You may receive your device as early as the next day (subject to Terms and Conditions).
3. Shipping & Tracking Number
- A tracking number will be sent to your registered email once your order is shipped.
- Track your parcel 24/7 via the courier’s website.
4. Receive Your Device
Enjoy your newly delivered device — with no hidden costs and no long wait!
How to Check Delivery Status:
- Check Your Email – Look for an email titled “Tracking Number” from CompAsia.
- Click Courier Link – Enter your tracking number on the courier’s site for the latest status.
- Can’t Find the Email? – Check your SPAM/JUNK folder first before contacting us.
Frequently Asked Questions (FAQ):
1. How long does delivery take?
- Order processing:
- 3-5 working days (West Malaysia)
- 5-7 working days (Sabah & Sarawak)
- Delivery:
- Up to 7 working days to receive the parcel
2. Which areas are eligible for ReNewNGo delivery?
- Free delivery across Peninsular Malaysia.
- No delivery to Langkawi, Pangkor, PO Boxes, or some remote areas at the moment.
3. Order hasn’t arrived past the expected date?
Email support@compasia.com with:
- Full name
- Phone number
- Purchase date
- Order number
4. Package arrived damaged?
No worries—all packages are insured. Email us with:
- Full name
- Phone number
- Purchase date
- Order number
- Photos/Videos of the damage
5. Received the wrong item?
Contact support@compasia.com with:
- Full name
- Phone number
- Purchase date
- Order number
We'll resend the correct item as soon as possible.
6. Didn’t receive a tracking number?
If you don’t get an email within 1–3 working days, contact us with:
- Full name
- Phone number
- Purchase date
- Order number
7. Need to change the delivery address after confirmation?
Yes! Email support@compasia.com immediately with:
- Full name
- Phone number
- Purchase date
- Order number
- New address
Delivery Tips During Peak Season:
- Order early to avoid delays during public holidays.
- Track your order regularly to estimate arrival time.
- Keep the original packaging in case of insurance claims or exchanges.
Conclusion:
No need to wait weeks to get your dream device. With CompAsia’s ReNewNGo Plan, fast delivery is part of our promise — order today and receive it in just a few days.
👉 Ready to upgrade? Explore our collection of second-hand devices now and choose ReNewNGo fast delivery for a stress-free shopping experience!