Buying a Used Phone? Here Are 6 Things to Know Before and Why CompAsia is the Smart Choice
The prices of new phones have increased over the past few years. Thankfully, you can always opt to buy a used version of the same phone and pay a lot less than what you would’ve for a brand new one. However, before buying a used phone, here are some important checks you need to make to ensure that you don’t get ripped off.
It might surprise you, but used phones now make up 10% of global smartphone sales. This shows buying a used mobile phone is a good choice.
Why Buy a Used Phone?
There are many reasons why someone might choose to buy a used phone. Here are a few common reasons:
- To save money: Used phones are typically much cheaper than new phones. This can be a great way to save money if you're on a budget. It is an excellent option for people on a budget and want to experience the most outstanding features.
- Wide variety to choose from: When buying a used mobile phone, you have a wide variety of devices within your budget. This includes phones from various manufacturers with excellent features and lower prices.
- Less Depreciation: Used mobile phones depreciate less than new ones. It means if you decide to sell your used phone in the future, you will likely lose less money than you would for a new one.
Things to Check Before Buying a Used Phone
Buying a used phone can be a great option, especially if you're looking for a high-end model. However, it's important to be careful when buying a used phone, as there are some things you need to check to ensure you're getting a good deal.
Here are six things to know before buying a used phone:
1. Verify the Model and Specification:
Before buying a used phone, it's essential to verify the model and specifications. Is it the same as listed on the website? Because the seller may incorrectly label their phones. So it's important to double-check. You can cross-check the model and specifications with the manufacturer's official website.
It includes confirming the exact model, storage capacity, and any unique features the phone may have. This step is important to ensure you get the device that meets your needs.
When you buy from CompAsia Malaysia, we provide you with the authentic mobile phones you are looking for. Every device goes through a 32-step quality check before being listed to ensure the satisfaction of every customer..
2. Check for Warranty and Post-sale Policies:
It's a good idea to inquire about any remaining warranty on the used phone you're buying. All phones come with a warranty. A valid warranty can provide peace of mind in case the device experiences unexpected issues. The warranty of a used phone may have expired.
CompAsia gives you this peace of mind when purchasing our devices. By default, all our devices come with a generous 1-month warranty, providing you with an initial level of protection. For your convenience, we also offer the option of an extended warranty on purchase. For a small and affordable fee, you can choose to extend the warranty to either 6 or 12 months, ensuring that your device remains safeguarded for an extended period.
We also have a Replace Plus Program. It is an after-sales service program that allows our customers to swap the enrolled device for any reason subject to Replace Plus T&C.
3. Ask About Accessories:
When purchasing a used phone online, it's important to look for mobile accessories on the listing page. These may include chargers, cables, cases, screen protectors, and headphones. Having these accessories included with the phone can save you money and make the purchase more convenient. Be clear about what is included in the sale and what is not so there are no surprises after the purchase. CompAsia provides only cables for each device. Cases, Screen protectors, and headphones are not included.
4. Payment Safety:
Ensuring the safety of your payment is critical when buying a used phone. When buying online, use well-established platforms with buyer protection features. Consider using secure payment methods like debit/credit cards and E-wallets with such features.
Beware of sellers who insist on unconventional payment methods or request personal or financial information that seems suspicious. Always prioritise safety when making a payment for a used phone.
We at CompAsia understand the importance of your safety and security. We provide you with hassle-free and secure payment methods such as Visa, Mastercard, FPX Online Banking, E-wallets, and more! We also provide safe and reliable methods for Instalments: PayLater by Grab, SPayLater by Shopee, Maybank, CIMB Bank, and HSBC. More details here.
5. Shipping and Tracking:
If you're buying a used phone online, understanding the shipping process is important. Ask the seller about the shipping method, estimated delivery time, and whether they provide tracking information. Having a tracking number allows you to monitor the progress of your shipment and ensures that it reaches you as expected. Keep the communication with the seller open and transparent regarding shipping details.
If you encounter any distinctions or delays during the shipping process, you can address them promptly. Being well-informed about the shipping and tracking details is an essential part of ensuring a smooth and secure online transaction when purchasing a used phone.
We proceed with your order within 24 to 48 hours after the purchase. After that, shipment takes 1-2 working days for Peninsular Malaysia and 2-3 working days for Sabah & Sarawak. A tracking number is sent to your registered email once the order has been shipped.
6. Check the Return Policy:
Check the return policy if you buy a used phone from a retailer. This will give you peace of mind if there's something wrong with the phone. Most retailers have a return policy. This means you can return the phone for a full refund or exchange within this period if you're unsatisfied.
If you're buying a used phone from a private seller, you won't have a return policy. This means that once you buy the phone, it's yours, and you can't return it.
You can make Returns/Claims with CompAsia under two conditions:
- If you receive the wrong device/order
- If your order was damaged upon arrival, excluding any cosmetic issues as stipulated.
You have to notify us of any of the above issues within 2 days of receiving the goods, or else you hereby acknowledge that the device is correct and in good working order.
Why You Should Buy from CompAsia
Before you start shopping, take some time to think about what features are important to you in a phone. Do you need a lot of storage space? A great camera? A long-lasting battery? Once you know what you're looking for, you can start narrowing your options.
Still confused whether to buy a used phone or not? CompAsia is here to help you find your dream phone at a lower price with the same features and 1-month warranty. CompAsia is a leading online retailer of used phones in Malaysia. We understand that budget considerations and quality play a significant role in decision-making. That's why we offer affordably priced used devices that do not compromise on quality.