Are you on the fence when it comes to buying a second-hand device? What makes buying a new phone better? As Malaysia’s number one in second-hand tech, what you get from CompAsia is beyond what you can expect from any other second-hand seller.
We’ve taken the time to research and hopefully address some of the common concerns from our current and potential buyers. Here are some of the top myths related to second-hand devices and how we resolve them.
Second-hand equals damaged
While the quality of most second-hand devices may be questionable, we take great pride in the quality and functionality of our devices. Every device goes through a thorough 32-step check to ensure 100% functionality and a battery health of at least 80%. Only devices with very minor scratches and dents make it to our store, and devices that are good-as-new qualify for an Excellent grade.
So while some devices may have minor scratches and dents, they are only on the surface of the device. When you buy from CompAsia Malaysia, you can rest assured that your device works well 100% of the time.
You won’t get the latest models
CompAsia actually carries some of the latest models, trailing only a few months from the release date of many newly launched devices. Already, we offer the full range of iPhone 14 series, the 4th generation of Galaxy Z series and more. Due to the recent release of these devices, many of them are in great condition. Be sure to keep an eye out for them as these in-demand devices often sell out very quickly.
Second-hand means it’s stolen
A large majority of our devices are actually sourced from our partners. Our partners include telcos (like Maxis, Celcom, Digi), original manufacturers (like Apple, Samsung, Oppo) and retailers (like SenHeng, Switch and Machines). We also offer direct trade-ins, getting used devices from everyday consumers.
The devices are then checked through their IMEI number to ensure that they are responsibly sourced and not stolen.
Second-hand does not come with a warranty
Every device from shop.compasia comes with a free 1-month warranty that can be extended to 12 months. We are also an establishment, meaning we will be reachable even after we’ve sold any device to you.
This is an important factor that sets us apart from individual sellers or small shops that place the risk of purchase on the customer.
Second-hand may not be safe
Because a device has been used by someone else before, some may have the lingering fear that there may be residual programs that could put the new user in danger. This may be true to second-hand device sellers who simply perform a factory reset on their devices.
At CompAsia, we perform up to 3 factory resets, while also wiping out residual data with a program that complies with international data wipe standards. In fact we are one of only a handful of companies that are recognised to perform this level of data wiping.
Second-hand and refurbished are the same
This is a common misconception. Refurbished actually means that the device has been opened up and parts replaced. This is a great risk especially with smaller sellers who use cheaper replacement parts.
Second-hand means that the device is as-is. Every part is original as intended by the manufacturer. A pro-tip would be to ask your seller if the device has been refurbished and if so, what parts and where does that part come from.
Conclusion
Aside from maximising affordability and minimising e-waste, our goal is to also change the perception of second-hand devices. As of recently, we’ve got over 1,000 reviews and a 4.8 star rating on Google. This is a testament to the amount of happy customers who are often blown away by the value they get from buying our devices.
Save big and check out our quality devices at CompAsia Malaysia now.