Why choose Extended Warranty?

Free Repairs

FREE Repairs

on manufacturer defects

No Delivery Fees

No Delivery Fees

collection and return included

Fast & Simple

Fast & Simple

service request process

Whats-Covered-Mobile

How It Works

01
Request

Submit a request

Email us at deviceservice@compasia.com with your Order ID and evidence (photos/videos).

02
Collection

Device collection

We'll arrange pick-up for IMEl verification & diagnosis.

03
Replacement

Repair or replacement

Once confirmed, we'll repair or replace the device.

04
Return

Device return

We'll contact you to schedule delivery at your convenience.

What's Not Covered

  • Accidental damage (e.g. cracked screens, water damage)
  • Damage caused by misuse or negligence
  • Device modifications or tampering
  • Issues from third-party components
What's Not Covered

FAQs