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Extended Warranty T10

Extended Warranty T10

RM 166 RM 259

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CompAsia

Extended Warranty T10

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6+ Months

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12 Months

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RM 166 RM 259

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What's in the box

Device

Cable

Specification

Warranty

By default your device comes with a 1-month warranty.
For a small fee, you can opt for a 6 or 12-month warranty instead.

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32-Step Quality Check

Every device goes through a deep check to ensure functionality and quality. Checks are done by qualified technicians following industry gold standard practices. Features that are inspected include: Battery health min +80%, Wifi, Bluetooth, Speaker, Microphone, Camera, Charging Port, Screen sensitivity and more!

Refund Policy

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@compasia.com and send your item to: CompAsia Sdn Bhd, Suite 2.02 Level 2, Wisma Academy No, 4, Jalan 19/1, Seksyen 19, 46300 Petaling Jaya SGR, Malaysia.

Shipping
To return your product, you should mail your product to: CompAsia Sdn Bhd, Suite 2.02 Level 2, Wisma Academy No, 4, Jalan 19/1, Seksyen 19, 46300 Petaling Jaya SGR, Malaysia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over RM50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

The strikethrough comparison price shows the advertised price by a local retailer for a new device of the same make and model. The product compared may differ including but not limited to, in its version, condition, warranty period or other minor differences such as packaging.

Cosmetic Grading

Screen: Scratches that are barely noticeable when the screen is on

Body: Minor signs of wear such as minor scratches and stains, along with possible minor dents/dings, not noticeable from 1 arm distance
*this is a worst case scenario for this grade

Expectation: Expected to have subtle signs of use, barely noticeable during normal use.

Screen: Minor but visible scratches that are barely noticeable if you turn on the screen

Body: Visible scratches, and stains, along with possible visible dents/dings on the body
*this is a worst case scenario for this grade

Expectation: Visible signs of use, fully functional with slight cosmetic imperfections.

Screen: Prominent scratches on the screen. Visibility of the screen is not affected.

Body: Noticeable scratches, visible spots upon close inspection. Possible discoloration, dents and dings on the body.
*this is a worst case scenario for this grade

Expectation: Visibly used but fully functional. Cost-saving despite cosmetic imperfections.

Extended Warranty

Extend warranty allows for repairs on manufacturer defects, including:

Replace Plus

Get a replacement device, no questions asked.

New Battery (100% Battery Health)

Note: May required 1~2 working days for battery upgrade
A Brand-New battery at Full Capacity — Maximum Power and Performance – Just Like a New Device!