Fast Delivery for Second-Hand Devices

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Want a quality second-hand device but don’t want to wait long to receive it? With the ReNewNGo device plan from CompAsia Malaysia, the buying process is much simpler—expect fast delivery within just a few working days, right to your doorstep. Here’s how we ensure your order is delivered securely, quickly, and hassle-free.

Why Choose CompAsia’s Fast Delivery?

Benefit

Details

Processing

Orders are processed within 3-5 working days (West Malaysia) and 5-7 working days (Sabah & Sarawak) after payment confirmation.

*Selected products such as MacBook, iPad and Samsung Galaxy smartphones are offered on a pre-order basis.

Shipping

Parcels will be shipped out within 7 working days.

*Delivery may take longer during peak seasons & public holidays.

Delivery

Free delivery across West Malaysia.*

A delivery fee of RM10 applies for orders below RM100.

**Delivery to Langkawi, Pangkor, PO Boxes & certain rural areas is currently unavailable.

24/7 Order Tracking

Tracking number will be sent to your email.

How the Delivery Process Works:

1. Place Your Order 

Choose your preferred second-hand device from the ReNewNGo site and complete the payment.

2. Confirmation & Processing (3-5 Working Days*)

Our team performs a final quality check before safely packing your device. You may receive your device as early as the next day (subject to Terms and Conditions).

3. Shipping & Tracking Number

  • A tracking number will be sent to your registered email once your order is shipped.

  • Track your parcel 24/7 via the courier’s website.

4. Receive Your Device

Enjoy your newly delivered device — with no hidden costs and no long wait!

How to Check Delivery Status:

  • Check Your Email – Look for an email titled “Tracking Number” from CompAsia.

  • Click Courier Link – Enter your tracking number on the courier’s site for the latest status.

  • Can’t Find the Email? – Check your SPAM/JUNK folder first before contacting us.

Frequently Asked Questions (FAQ):

1. How long does delivery take?

  • Order processing:

    • 3-5 working days (West Malaysia)

    • 5-7 working days (Sabah & Sarawak)
  • Delivery:

    • Up to 7 working days to receive the parcel

2. Which areas are eligible for ReNewNGo delivery?

  • Free delivery across Peninsular Malaysia.

  • No delivery to Langkawi, Pangkor, PO Boxes, or some remote areas at the moment.

3. Order hasn’t arrived past the expected date?

Email support@compasia.com with:

  • Full name

  • Phone number

  • Purchase date

  • Order number

4. Package arrived damaged?

No worries—all packages are insured. Email us with:

  • Full name

  • Phone number

  • Purchase date

  • Order number

  • Photos/Videos of the damage

5. Received the wrong item?

Contact support@compasia.com with:

  • Full name

  • Phone number

  • Purchase date

  • Order number

We'll resend the correct item as soon as possible.

6. Didn’t receive a tracking number?

If you don’t get an email within 1–3 working days, contact us with:

  • Full name

  • Phone number

  • Purchase date

  • Order number

7. Need to change the delivery address after confirmation?

Yes! Email support@compasia.com immediately with:

  • Full name

  • Phone number

  • Purchase date

  • Order number

  • New address

Delivery Tips During Peak Season:

  • Order early to avoid delays during public holidays.

  • Track your order regularly to estimate arrival time.

  • Keep the original packaging in case of insurance claims or exchanges.

Conclusion:

No need to wait weeks to get your dream device. With CompAsia’s ReNewNGo Plan, fast delivery is part of our promise — order today and receive it in just a few days.

👉 Ready to upgrade? Explore our collection of second-hand devices now and choose ReNewNGo fast delivery for a stress-free shopping experience!

About

CompAsia Malaysia has been redefining how people buy, sell and own technology since 2012. CompAsia provides access to quality smartphones, tablets and laptops at affordable prices, with every device carefully checked and certified for reliable use

Through trade-in options, certified second-hand devices and flexible upgrade plans, CompAsia extends the life of smart devices while reducing electronic waste. With operations across Asia, CompAsia is driving smarter, greener and more affordable tech ownership for everyone. [Read more]