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32-Step Quality Check
Every device goes through a deep check to ensure functionality and quality. Checks are done by qualified technicians following industry gold standard practices. Features that are inspected include: Battery health min +80%, Wifi, Bluetooth, Speaker, Microphone, Camera, Charging Port, Screen sensitivity and more!
Cosmetic Grading
Screen: Scratches that are barely noticeable when the screen is on
Body: Minor signs of wear such as minor scratches and stains, along with possible minor dents/dings, not noticeable from 1 arm distance
*this is a worst case scenario for this grade
Expectation: Expected to have subtle signs of use, barely noticeable during normal use.
Extended Warranty
Extend warranty allows for repairs on manufacturer defects, including:
Replace Plus
Get a replacement device, no questions asked.
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KL Sentral (Retail Store)
9AM–9PM
1 Utama (Retail Store)
10AM-10PM; Fri & Sat until 10:30PM
Sunway Pyramid (Trade-in Centre)
10AM-10PM
Mydin USJ (Kiosk)
10AM-10PM
IOI City Mall Putrajaya (Retail Store)
10AM-10PM
Mydin Tunjong Mall (Kiosk)
10AM-10PM
Pontian (Retail Store)
10AM-6.30PM, closed Mondays & Public Holidays
Vivacity Kuching (Kiosk)
10AM-10PM
